Error 2318 ::The remote server returned an error: (404) Not Found. Software Job Stowe Vermont | Trainer - Touch Food And Beverage Sms Jonas Software

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Software Job in Stowe, Vermont : VT 05672

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Trainer - Touch Food And Beverage Sms

Jonas SoftwareLogo
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Jonas Software
Information Technology
782 Mountain Road
Stowe
Vermont
05672
click here to apply

Trainer - Touch Food And Beverage Sms Job Description

THE COMPANY

Founded in 1984, Springer-Miller Systems develops comprehensive, integrated guest-centric property management systems and spa management systems for the finest hotels, resorts and spas in the world.

Springer-Miller’s flagship product, the SMS|Host Hospitality Management System was the first of it’s kind: a completely guest-centric property management system. The SMS|Host System includes a complete set of fully integrated modules and interfaces that provide flexible technology to fit the needs of your resort or hotel property. SMS|Host includes fine dining and retail POS, recreation management, timeshare/condo management, online booking and much more.


The SpaSoft spa management system represents a fully-integrated, dynamic activities management/scheduling software solution used by more than 65% of the world’s five-star spas.



Stowe Software Job

Trainer - Touch Food And Beverage Sms Job Requirements

POSITION

The Trainer is responsible for preparing, facilitating, and performing on-site and online application implementation and training. Software training focused implementation projects including new installations, conversions, installed account audits and training, go live support, and post installation support will be performed. This position requires frequent travel and may require working varying shifts, long hours, and weekends.

JOB RESPONSIBILITIES:
  • Provide live on-site and online software training to clients on SMS products.
  • Create, document, and educate clients on customized procedures regarding the use of SMS products.
  • Install and upgrade SMS products.
  • Assist clients with customizing the configuration of SMS products.
  • Keep up to date on all software changes and enhancements.
  • Participate in the development of new installation and training materials. Assist in evaluation and revision of courses and course materials.
  • Learn additional software packages, modules, or operating system platforms as directed.
  • Write product related documentation and perform product testing.
  • Provide go-live support to properties after each installation.
  • Function as part of the support team when in the office and not scheduled for other duties.
  • Complete assigned projects in a timely manner and update management on project status.
  • When applicable, assist Senior Trainer as directed.

JOB QUALIFICATIONS:
  • Experience in hotel, dining and/or spa operations is ideal.
  • Experience in public speaking and education is ideal.
  • Previous customer service or support and basic technical experience required.
  • Ability to learn quickly when facing new problems with minimal supervision.
  • A strong work ethic and capacity to succeed in a fast-paced environment, while meeting assigned deadlines.
  • Develop and maintain relationships with fellow team members and customers
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